Associate Software Engineer

WHO WE ARE

Duck Creek Technologies is the intelligent solutions provider defining the future of the property and casualty (P&C) insurance industry. Our modern SaaS platform enables insurers to run agile, cloud-based operations and deliver better customer experiences.

Duck Creek is a flexible-first company, offering employees autonomy in how they manage their work. As part of our Flying Together approach, we are thoughtfully increasing opportunities for in-person collaboration by focusing on hiring in designated locations. This role is aligned to a specific location, and you’ll partner with your leader to participate in meaningful in-person moments that support team connection and collaboration.

ABOUT VISTA

Duck Creek Technologies is a portfolio company of Vista Equity Partners, a global investment firm that partners with mission-critical enterprise software and technology-enabled businesses to drive growth and operational excellence. As part of a Vista portfolio company, you’ll work in an environment backed by deep expertise, long-term investment, and a strong commitment to building market-leading businesses and meaningful careers.

POSITION OVERVIEW

We're hiring early-career engineers to join an AI engineering team building LLM-based systems. This role leans toward two things in particular: evaluating whether an AI/LLM system's output is correct, and modelling extracted information as structured knowledge (entities and relationships) so it can be trusted, queried, and reasoned over. If you've built something with an LLM and then asked yourself, "but how do I know if it's any good?" — this role is for you.

• Build and extend LLM evaluation harnesses — golden datasets, precision/recall/F1, calibration, LLM-as-judge scoring.
• Design and work with knowledge graphs — entity-relationship modelling, graph traversal/queries, embeddings-based similarity and retrieval.
• Build GenAI/LLM pipelines in Python — prompting, RAG, structured output.
• Write clean, tested code.
• Collaborate with senior engineers.
• Document your work.
• Act in accordance with and as a good steward of Duck Creek Technologies mission, vision, and core values.