GTM Content Delivery Support (Associate)

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The Opportunity

Within EY’s Clients & Industries function, the Demand Generation team is responsible for driving dynamic pipeline growth and customer acquisition. This is achieved through meticulously curated experiences, events, content, and activation strategies tailored to our strategic relationships and channels. Our approach is aligned with EY’s brand, market insights, priority initiatives, and client purchasing behaviours.

As a GTM Content Delivery Support Associate, you will contribute to the delivery of impactful go to market content and sustenance of the trusted content collection. You’ll work closely with a global team of content professionals to help ensure content requests are fulfilled accurately and on time, while developing your skills in content management, user experience, GenAI and collaborative working.

• Sustain the health and relevancy of EY’s trusted collection of go to market content by executing assigned content activities.
• Perform web publishing, selection, and optimization of graphics/imagery as relevant.
• Build and update simple web pages with appropriate templates and instruction.
• Execute content migration and bulk updates.
• Handle review and remediation of auto-sanitized deliverables.
• Process content update requests (edits, file changes, metadata changes etc) in Adobe CMS/Workfront and SharePoint.
• Apply defined standards and EY visual brand identity to provide a consistent, intuitive user experience.
• Use available tools and GenAI to complete assigned tasks and contribute to improvements in quality, usability, and consistency.
• Communicate effectively with management and colleagues, seeking guidance where necessary to ensure timely fulfilment of requests.
• Assist in testing and release activities for content management tools and workflows.
• Embrace a culture of learning, inclusion, and collaboration to support your own development and that of the team.